Frequently Asked Questions

Do you provide the vehicle?


No, we do not. We have our clients purchase their own vehicles for us to convert. Then, we build out the vehicle from there. This ensures it's the one they LOVE (since they'll be the ones living in it) and it makes the process much more efficient for us all since it will be already registered to the final owner.




Do you provide financing?


Not at this time. As much as we would love for everyone to have the build they desire right now, we are a new, small-business and do not have the mean to support financing options. *maybe in the future though :) * In the meantime, we encourage you to find financing from your banks, a loan company, private lender, credit cards, or other creative means.




Do you offer payment plans?


In short, no. In long, similar to the previous question about financing, as a new, small-business we are not in the position to front our service and parts to make your dreams come true *yet* but, we would love to make your dreams come true when you're ready!




How do the payments work, if we were to hire you for a build?


Our payment plans have changed due to the most recent economic situation. Until further notice, our payments are due in full, upon beginning. This allows us to complete our builds start to finish without any uncertainties or delays. When deciding to work with us we ask that our clients are certain so that when we reserve a build date and begin work we are able to see the project all the way to the finish line. We have found that this allows the project to happen in the most timely manner and ensures that our team is able to fully support and give our all for every project.




Do you offer any kind of warranty?


Yes we do! We offer a 30 day warranty on servicing and replacing any appliances we install anywhere in the US. Many appliances come with warranties but they still require you to pay for the diagnoses fee. (up to $200) And a 90 day on any of the custom fabrication we install in your tiny space.




What do your estimates include?


Our estimates include a detailed description of all of the materials and services we will be performing for your build. We make sure that everything is transparent, clear and understandable. We don't hide anything or pad our bids so you can be sure that you are getting exactly what you pay for...With lots of love infused along the way. This means that if anything unexpected comes up along the way, we will notify you and give you the option to add what we recommend or leave as it and continue. We highly encourage our customers to have an extra 10-20% on top of their build price in case you want to add anything along the way, upgrade as you see things coming together and be able to create the most high-quality, luxurious space possible with no compromise.




Do you accept credit cards?


Yes, we accept all major credit cards, even American Express. We charge an additional 2.4% fee for any credit card transaction as that is what we are charged for processing. We don't have a max amount, so we can charge any amount you like on a credit card.





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760.848.4658

info@lavendermoonspaces.com

San Diego, CA

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